Membership FAQ

How do I become a member?

Soon, we will have the option of purchasing a membership on our website. Until that time, please download, sign and email or fax the 12 Month Membership Agreement Agreement. to Genesis Member Services by emailing register@genesisfitness.com. You may also reach us through the “Contact Us” link on our website.

Can I still register for a program if I am not a member?

Yes, anyone can sign up for camp without a membership and pay the regular price for that individual camp as listed on the website. You will find our regular prices to be very competitive for a high quality 5-week group fitness program.

To what am I committing when I purchase a membership?

The membership contract term is 12 months from date of contract. The cost per month is locked for the entire year, even if the price per month changes during the 12-month membership period. If membership in canceled prior to the end of the 12-month term, either an early termination fee of $200 or the balance remaining on the 12-month term will be charged, whichever amount is less. After the first 12 months, membership will continue on a month-to-month basis or cancelled at any time by contacting Genesis Membership Services.

Is there an initiation/enrollment fee or any fees due at sign-up?

There are NO initiation/enrollment fees. The only fees due at enrollment are the dues for the first month. Do keep in mind that membership is a 12-month commitment and you will be charged and early termination fee if you cancel before the end the term.

Can I pay for my membership in full for the year?

Yes, you can make a one-time payment for membership when you initially sign-up or renew. Please contact Genesis Member Services for details.

What are my payment options for membership?

You can choose to have your credit card or bank account automatically charged each month or pay in advance for the 12-month term.

What benefits do I receive for becoming a member?

The flexibility to attend different classes within your chosen membership timeframe, discounted prices per camp, and the convenience of not having to register for every five week session. Platinum Members receive many additional benefits (see next question).

What additional benefits do I receive for becoming a Platinum Member?

What if I already have a Standard Membership?

While we are no longer offering the Standard Membership option to new members, we will still honor our Standard Members that choose to continue the program unless cancelled. If you would like to upgrade to a new membership option, your Standard Membership contract will be nulled and you will not owe the remaining balance, however, you will be starting a new 12 month contract.

Is my membership transferable?

No, program discounts are exclusive to the member and are non-transferable.

How do I cancel my membership?

Membership may be canceled or continued month-to-month after the initial 12-month term. If membership in canceled prior to the end of the 12-month term, either an early termination fee of $200 or the balance remaining on the 12-month term will be charged, whichever amount is less.

Can I temporarily suspend my membership?

No, membership is a year long commitment and cannot be suspended.

Do you have a family or couple’s membership?

No, we currently offer only individual memberships. Program discounts are exclusive to the member and are non-transferable.

Can I purchase a membership as a gift?

Yes. However, the membership will be registered in the gift recipient’s name only and they will need to contact Genesis Membership Services to receive their login name and password and sign a liability waiver.

Who do I talk with if I have a question or concern regarding membership?

Please contact Genesis Membership Services by emailing register@genesisfitness.com or calling 303.837.1234. You may also get in touch with us using the “Contact Us” link on our website.